News and insights
Keep an eye on our blog for the latest news and insights on conversational commerce.
Soultech Conversational Commerce Event
Soultech hosted an event at Epicenter in Stockholm, together with Meta and partners, to explore the topic of conversational commerce.
Meta all in on conversation commerce
The way people communicate with businesses has shifted rapidly towards messaging services like WhatsApp, Messenger and Instagram Direct. Over one billion users connect with business accounts on these platforms every week, and this trend is expected to grow. The Conversations conference, hosted by Meta, on May 19th 2022 brought together businesses, developers, and partners to discuss building better experiences on messaging platforms and provide a better way for business communication.
Why every company needs a c-com strategy 2023
E-commerce worldwide is facing perhaps its biggest paradigm shift in how companies reach their customers. While the pandemic led to explosive growth for many e-commerce businesses, customer acquisition costs also dramatically increased, threatening sales and growth.
